Refund Policy

Last updated: August 8, 2026 · Applies to all payments for adsmedia.site services

1. Principles

We want you to be happy with the landing page you create. This policy explains when refunds can be issued and how the process works. It is part of the Terms & Conditions and applies after the page creation process begins.

2. Request Timeline

• Refund requests must be submitted within 7 (seven) calendar days of a successful payment.
• After 7 days, the payment is considered final unless there is a proven error on our side.

3. Eligible Refunds

• Cancellation before processing: if the page has not started processing (no extraction/generation in progress), a full 100% refund is issued.
• Failed page generation: if generation repeatedly fails due to system errors on our side and cannot be resolved within 48 hours, a full refund is issued.
• Billing errors: duplicate payments or incorrect amounts caused by system errors on our side are fully refunded.
• SLA service credits: compensation for availability outages is governed by the SLA and granted as service credits.

4. Ineligible Refunds

• Requests to change design, text, or appearance after the page has been successfully published (unless there is a proven system error).
• Changes to already-paid pricing or packages for preference reasons.
• Voluntary termination of use after the page has been successfully published.
• Violations of the Terms & Conditions or service misuse that results in deactivation.
• Payments that violate partner payment terms (e.g., chargebacks without valid grounds).

5. Request & Payout Process

1. Submit a refund request through the contact form on the website, including: the buyer's email, payment date, payment proof, and the reason for the request.
2. Our team reviews the request and responds within a maximum of 3 (three) working days.
3. Approved refunds are returned to the original payment method within 14 (fourteen) working days of approval.
4. Actual payout time may vary depending on the policies of the bank/payment channel used.
5. You will receive an email confirmation at each stage of the process.

6. Contact

Questions about this policy can be sent through the contact form.